Terms for using the Luminex public website.

Website purpose

This website provides general information about Luminex Janitorial Services LLC and ways to request information, a cleaning quote, or submit customer feedback. Website content does not by itself create a service agreement.

Quotes and service agreements

A website submission is a request for information, not an acceptance of work. Service scope, price, schedule, payment terms, exclusions, and other job-specific terms are established through an accepted quote, contract, invoice, work order, or other written agreement.

Customer reviews and submitted content

If you submit a customer review, you are responsible for the content you provide and should submit only information that reflects your own experience and that you have the right to share. When you check the publication-consent box, you authorize Luminex to display the approved review, rating, chosen display name, service, and city if provided on this website. Luminex may make limited formatting, spelling, or presentation adjustments that do not materially change the meaning of the review.

Submitting a review does not guarantee publication. Reviews may be moderated or withheld for legitimate reasons such as spam, duplicates, irrelevant content, threats or abuse, private or sensitive information, unlawful material, or other content that should not reasonably be published. A review is not rejected solely because it is critical or negative.

Accuracy of information

We work to keep website information accurate, but services, availability, coverage, policies, and website content may change. Contact Luminex to confirm current availability and requirements for a specific project.

Permitted use

You may use this website for lawful informational, business-inquiry, and customer-feedback purposes. You may not attempt to interfere with the website, submit malicious or deceptive content, impersonate another person, misuse forms, probe systems without authorization, or use the site in a way that violates applicable law.

Intellectual property

Unless otherwise stated, Luminex owns or has permission to use the website text, branding, layout, and other original site materials. These materials may not be reproduced or presented as another business's content without authorization. Customer-submitted review content remains subject to the permission granted by the submitting customer for website publication.

Third-party services

Links or integrations may lead to services operated by third parties. Luminex does not control those services and their own terms, security practices, and privacy policies apply.

No guarantee of uninterrupted access

We do not guarantee that the website will always be available, error-free, or free from every security risk. We may modify, suspend, or replace website features as needed.

Relationship to other agreements

If these website terms conflict with a signed or accepted service agreement governing cleaning work, the job-specific agreement controls for that service relationship.

Contact

Questions may be sent to support@luminexjanitorial.com or 954-812-9053.